Last year I attended the GEL conference and I would put it in the top 3 in my list of conferences. Them is " Good Experience' - along with speakers we got a chance to experience traveling and discovering new and unique experiences. I also heard Sal Kan of the Khan Academy speak and Ysaye Barnwell make the whole conference stand up and sing a great melody. Eric Singer and his musical instruments and many other excellent speakers. You get an inspiring takeaway from the conference that you can carry back to your own customers and their experience. Mark Hurst did a great job with the GEL concept.
I still remember learnimg about the restaurant concept od Maialino from Terry Coughlin, general manager of Maialino and his team.
Gel 2010 montage from Gel Conference on Vimeo.
I have a family conflict on the 28th so I will sadly miss it this time and I am looking forward to next time.