There are some pretty good programs to use for Screenshots. A lot of companies use Snagit Snagit currently has tools to upload screenshots directly to your blog.
HEre are two free programs that are good for making screenshots on your computer
cropper
M5Snap thatKim Komando mentioned in her newsletter today.
I like cropper except it doesnt let you scroll the page to get the whole screen. Mw5Snap seems very user fiendly.
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