Microsoft Launches Contact Center Intelligence To Add Its AI Layer To The Platform You Already Run
AI and Customer Experience · Contact Center Microsoft's new preview product adds AI agents and quality scoring to contact center...
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Nokia Completes First Live AI-RAN Call as Operators Split on Edge Speed Path
Compute / Network On October 21, 2026, Nokia, T-Mobile, and NVIDIA completed a call on a live commercial cell site in Bellevue using N...
Cloudflare Warns AI Agents Will Make Small Businesses Harder to Find
Infrastructure · Agentic Internet At Connect 2026, Cloudflare said AI agents will favor the businesses they know most about, an...
Salesforce Signs $5.66 Billion Deal to Add Braze's Real-Time Engine to Marketing Cloud
Customer Engagement · Deal Analysis Salesforce has agreed to buy Braze at a $5.66 billion enterprise value, adding...
AWS Says AI Agents Can Skip Human Approval If Their Rules Pass a Math Check
AI Agents · Governance and Security AWS says an agent can work without a person approving each step, if its rules can be checked. Yo...
Cloudflare’s Clairic Asks Which Extraction Jobs Still Need a Large Language Model
Models The operational question is which structured extraction jobs that currently go to a large language model can move to a model th...
Boomi Buys Elementary to Watch Data Quality Before Agents Act
On October 19, 2026, Boomi said it has acquired Elementary Data. Elementary builds data observability, quality, governance, and discovery ...
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