This Pew report is very timely. At the two event I attended and spoke at in the past few weeks Webvisions 2010 and at the Social Media Plus conference I asked the audience if they had searched for themselves in search engines and maybe half the room raised their hands. It is a business requirement for every business. Your clients and customers are doing that anyway. http://bit.ly/9abn6o
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More than a decade ago I arrived at a new job at Network Solutions that involved talking to customers and reported to a wonderful supe...
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