For over a decade, I've observed Zoho's journey, primarily through the lens of a small business software platform. My recent conversations with Zoho's leadership, including Raju Vegesna and Prashanth, Sivaramakrishnan, Subramanian T .Ramprakash, Arjun , Aarthi , Ashok, and many other product leaders, reveal something far more expansive and strategically significant:
Zoho has quietly evolved into a complete business solution, capable of serving all segments of the market with over 50 integrated, customizable applications.
My latest note, "Zoho Offers Advancements in Security, Automation, and Customer Experience Through AI," dives into their latest announcements .
This isn't just about adding new features; it's about a fundamental shift in how businesses can leverage advanced AI without the typical cost barriers.
Here's a critical insight for all IT software buyers:
AI as an Included Feature, Not an Add-on:
While many vendors push separate AI platforms or costly subscriptions, Zoho is embedding its own AI agent, Ask Zia, directly into every app across its ecosystem.
The kicker? You get these powerful AI agentic features without an increase in licensing fees or additional subscriptions.
This fundamentally changes the ROI equation for integrating AI.
A Full-Spectrum Business Solution:
Zoho One is their complete platform—everything a business needs. Their strategy appears to be driven by a unique philosophy: empower customers with efficiency improvements, where cost isn't a barrier. This approach, fueled by a comprehensive suite of tools, positions them uniquely in the market.
The Power of Integrated Value:
Instead of piecing together disparate solutions and standing up a complete AI platform yourself, Zoho offers a cohesive environment. This reduces complexity and accelerates time-to-value for businesses seeking additional functionality in security, automation, and customer experience.
The takeaway for IT software buyers is clear:
When your business stakeholders demand new functionality, especially in AI-driven efficiency, it's time to include Zoho in your consideration set. Their commitment to offering integrated, advanced capabilities without escalating costs is a compelling differentiator.
I'm particularly looking forward to next week's announcements about Zoho One – I expect to see even more innovation on this complete platform.
What are your thoughts on integrated AI solutions versus building your own?
#Zoho #AI #AskZia #ITSoftware #BusinessSolutions #CustomerExperience #Automation #SoftwareBuying
Image Source: Gemini Nano Banana ( I wonder if Zoho has an Image Creator)
Read my note https://www.infotech.com/software-reviews/research/zoho-offers-advancements-in-security-automation-and-customer-experience-through-ai
Sandra Lo Olivia Pooja Thiruvenkadam (Thiru) Mira Guru thanks for the opportunity to get an overview of Zoho products.
First posted on my LinkedIn profile https://www.linkedin.com/posts/sbellamkonda_zoho-offers-advancements-in-security-automation-activity-7394728289577349120-mHIL?utm_source=share&utm_medium=member_android&rcm=ACoAAAABJEQBqfKR__NPovIVYibFlgwpf0rN8OE
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