AWS Acquires NLX: The Contact Center Consolidation Game Just Got Real
Enterprise Technology Amazon Connect finally gets a visibility upgrade. What it signals about AWS's commitment to contact center, and what enterprises choos…
Browse
Independent Analysis: AI, SaaS, and Revenue Growth Strategy
Browse independent analysis on AI, SaaS, and revenue growth strategy from the shashi.co archive.
Articles
China's Unified Defense Against Tech Talent Exit
Policy Architecture $2B Meta acquisition flagged as "conspiratorial" tech base hollowing Co-founders barred from leaving China · Mul…
The Evolution of Digital Meaning: Why Gemini Embedding 2 is the New Standard for Search
Meaning Over Matches: The Strategic Shift to Multimodal Vector Search The transition from keyword matching to intent-based retrieval is no longer a technical lu…
Google Cloud Next 2026: Pichai and Kurian on Why Cloud Is Now an Operating System, Not a Service
Enterprise Infrastructure & AI Operations Sundar Pichai showed up with the backlog that proved demand. Thomas Kurian showed up with the blueprint that answe…
Microsoft IQ: The Agent Infrastructure Bet
ENTERPRISE AI · INFRASTRUCTURE Microsoft frames agent governance as a platform problem, not a model problem April 22, 2026 M icrosoft released a whitepaper that na…
Humans Govern, AI Operates: Inside Adobe’s Vision for the Autonomous Enterprise
Field Analysis · Adobe Summit 2026 Day 2 From Manual Clicks to Goal-Based Governance: Adobe’s Agentic Shift The enterprise software paradigm is shifting. Instead…
Adobe's Best Product Demo Fits in My Pocket #AdobeSummit 2026
Field Report · Adobe Summit 2026 · Las Vegas I left Las Vegas with a metal tag etched with my name and a city I chose, a baseball with my son's name on it, …