The "Service Gap": Why UKG Bought Its Largest Partner (And What It Means for SMB Tech)
In the SMB market, the service partner, acting as the "milker," ultimately owns the customer relationship, making them the true gatekeeper to product…
Latest Analysis
We spent 2024 asking if agents could do the work. In 2025, we are realizing we can't trust them to do it twice
The "God Mode" Agent is Dead. Long Live the "Six Sigma" Agent. We spent the last year asking if AI agents could do the work. We forgot to as…
The check has cleared. The ticker symbol is gone. Now the real strategy begins.
The Deal is Done: Thoma Bravo Completes $1.4B PROS Acquisition (And Triggers the Conga Play) The check has cleared. The ticker symbol is gone. Now the real stra…
Voice assistants used to be dumb command lines. Now, they are agents that can "see" the road, "buy" your dinner, and handle complex banking.
Your Car Just Got Eyes (and a Wallet): SoundHound’s Agentic Shift The dashboard is no longer just a screen; it is a transactional agent. Ahead of CES 2026, Sound…
Your AI is only as good as your data. Today, the platform that secures that data just merged with the platform that governs it.
The "Trust" Layer is Complete: Why Veeam + Securiti AI Changes the AI Roadmap Your AI is only as good as your data. Today, Veeam officially completed i…
How do you get 800 million new potential users overnight? You don't build a new platform; you plug into the biggest one
Analysis: The Hidden Strategy Behind Adobe’s ChatGPT Integration How do you get 800 million potential users overnight? You don't wait for them to download yo…
I just spent 34 minutes doing a robot's job. This is what happens when IT builds the app but outsources the experience.
The "Silo Tax": Why IT Leaders Are Failing the AI Test Do tech leaders think "Customer Support" is someone else's problem? I ask because …