The "Service Gap": Why UKG Bought Its Largest Partner (And What It Means for SMB Tech)
In the SMB market, the service partner, acting as the "milker," ultimately owns the customer relationship, making them the true g...
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Independent Analysis: AI, SaaS, and Revenue Growth Strategy
Browse independent analysis on AI, SaaS, and revenue growth strategy from the shashi.co archive.
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We spent 2024 asking if agents could do the work. In 2025, we are realizing we can't trust them to do it twice
The "God Mode" Agent is Dead. Long Live the "Six Sigma" Agent. We spent the last year asking if AI agents could ...
The check has cleared. The ticker symbol is gone. Now the real strategy begins.
The Deal is Done: Thoma Bravo Completes $1.4B PROS Acquisition (And Triggers the Conga Play) The check has cleared. The ticker symbo...
Voice assistants used to be dumb command lines. Now, they are agents that can "see" the road, "buy" your dinner, and handle complex banking.
Your Car Just Got Eyes (and a Wallet): SoundHound’s Agentic Shift The dashboard is no longer just a screen; it is a transactional ag...
Your AI is only as good as your data. Today, the platform that secures that data just merged with the platform that governs it.
The "Trust" Layer is Complete: Why Veeam + Securiti AI Changes the AI Roadmap Your AI is only as good as your data. To...
How do you get 800 million new potential users overnight? You don't build a new platform; you plug into the biggest one
Analysis: The Hidden Strategy Behind Adobe’s ChatGPT Integration How do you get 800 million potential users overnight? You don...
I just spent 34 minutes doing a robot's job. This is what happens when IT builds the app but outsources the experience.
The "Silo Tax": Why IT Leaders Are Failing the AI Test Do tech leaders think "Customer Support" is someone else...