In the volatile world of venture capital, trends often swing wildly. One year it is all about B2B SaaS, the next it is crypto, and then generative AI. But for …
Don't Fire Your Calculator to Hire a Poet: The Case for Deterministic AI There is a "cloud of confusion" hanging over the enterprise right now. It…
The "Sense" Meets the "Act": Why ServiceNow Bought Moveworks First, a sincere congratulations to the teams at ServiceNow and Moveworks on co…
The event is over. The content engine has just begun. For decades, the "Event" was a singular moment in time. You planned it for months, executed it f…
The $86M Validation: Why Linguistics (Not Just AI) is the Future of CX Earlier this year, I wrote that "Your CX Differentiator is Linguistics." Today,…
911 has been "voice-only" for 50 years. That era just ended. For over 50 years, the 911 emergency infrastructure has had a fatal flaw: Blindness. When …
One fixes your bugs. The other moves your house." For the last year, the conversation in the boardroom has been about "AI Assistants"—tools that …