CRM's Real Problem Is Not the Software. It's What Gets Entered Into It.
CRM Technology / Sales Intelligence / Mid-Market Software On a Friday evening walk I sat down and read three LinkedIn posts from SugarCRM's leadership. …
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Stop Treating Your Customers Like Filing Cabinets
Stop Treating Your Customers Like Filing Cabinets 216% Conversion Lift 40% Revenue Share 81% Exit Risk 75% Planning Reduction I recently saw a post from Jessica Hawk, C…
Indexed Is Not Reached: What EFF's Exit From X Tells Enterprise Communicators
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CoreWeave's $87 Billion Bet: Infrastructure for the Inference Economy
AI Infrastructure / Cloud Strategy A $21 billion Meta expansion lands on a balance sheet already carrying $21 billion in long-term debt. The company is not pr…
Owning the Stack Was Always Zoho's Bet. AI Just Made It Obvious.
Control the infrastructure or rent it. The AI cost era is making that choice consequential. AI Infrastructure / Enterprise Software Anthropic is exploring buil…
Andy Jassy's 2025 Letter Is Not an Annual Report. It Is an Infrastructure Doctrine.
Enterprise Strategy / Amazon Jassy opens with a story about wanting to be a sportscaster. The letter closes with a $200 billion capital expenditure commitment…
Cisco Acquires Galileo: When Observability and Security Become the Same Problem
Acquisition Analysis | Enterprise AI Infrastructure Shashi Bellamkonda | April 9, 2026 | shashi.co $68M Galileo total funding raised 834% Revenue growth since J…