What I Told Robert Kramer About the Gap Between AI Promises and What Ships
On the Record · Recap An hour with Robert Kramer on the practitioner's lens, the AI reality check, and why the best customer service is the call that never …
Browse independent analysis on AI, SaaS, and revenue growth strategy from the shashi.co archive.
On the Record · Recap An hour with Robert Kramer on the practitioner's lens, the AI reality check, and why the best customer service is the call that never …
Models & Agents · Healthcare AI The AI that matters most this month is not writing anyone's emails. It is reading tumors and telling doctors which patie…
Explainer · Data Center Networking The switches carrying every AI token get a fraction of the attention the chips and models do. Cisco Nexus One puts one dashbo…
Network Tier Verizon is turning device signals into agents that resolve faults before a customer feels them. The capability your operations team wants and the e…
Customer Experience · AI Platforms Infobip put a World Cup fan agent in front of the largest sports audience on the planet. The football is the visible part. Th…
Enterprise AI Infrastructure Every AI pilot that matters gets stuck at the same gate: legal will not let the data leave the building. A desktop box that costs a…
Marketing Technology · Advisory Two things in Cloudflare's second Content Independence Day report land on a marketing leader's desk. The traffic numbers…