What to Build, Buy, and Connect as Your Customer Service Stack Scales Structure:
Customer Experience · Enterprise Technology The Customer Experience Stack Explained: CRM, CCaaS, UCaaS, CPaaS, and Voice Every layer has a different owner, a dif…
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Independent Analysis: AI, SaaS, and Revenue Growth Strategy
Browse independent analysis on AI, SaaS, and revenue growth strategy from the shashi.co archive.
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Mistral AI and the Geopolitics of Open Intelligence
I have written before about enterprise AI companies quietly winning markets without much public drama. Mistral AI is a different kind of story. It is not prima…
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Meet Agent Val: Qualys Closes the Validation Gap in Exposure Management with Agentic AI
Meet Agent Val: Qualys Closes the Validation Gap in Exposure Management with Agentic AI
Qualys today introduced Agent Val , an agentic AI-led workflow inside Qualys Enterprise TruRisk Management (ETM, Qualys's unified platform for managing cybe…
The Wild West of Agentic AI Has a Security Problem — and Business Leaders Need to Pay Attention
Enterprise AI · March 2026 AI applications are being probed by autonomous hacking agents right now. Wiz, now part of Google Cloud, has announced products that…
The "Intel Inside" of Enterprise AI: Why Cohere is Winning the Quiet War
March 22, 2026 | Analysis by Shashi Bellamkonda Research note: This analysis is based entirely on publicly available sources including investor memos,…
Chris Anderson Saw the Drone World Coming. The Rest of Us Are Just Catching Up.
I first met Chris Anderson at Pop Tech. Later, we invited him to keynote the Network Solutions Grow Smart Business conference, and I had the chance to visit hi…
The Intelligence: The C5i Data Pivot, the 33% Interceptor Burn, and the "Vera Rubin" Reality
The Industrial Inflection: Data Silos and the Munition Trap ReadyThoughts Intel Sunday, March 22, 2026 In 2026, the winner isn't who has the best ideas…
OpenAI Bought the Plumbing, Not Just the Tools
Developer Infrastructure · Open Source · AI Platforms The Astral acquisition is not about Python tooling. It is about owning the infrastructure layer that sits …