Conga's Making Moves: What the Leadership Shuffle Really Means
Let's be real—nobody wakes up excited about CPQ software. But here's the thing: if you...
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Independent Analysis: AI, SaaS, and Revenue Growth Strategy
Browse independent analysis on AI, SaaS, and revenue growth strategy from the shashi.co archive.
Articles
Why Intellect Just Bought Zaptic (And What It Means for Manufacturing Quality)
If you've ever worked in manufacturing, you know the gap. Your quality management system sits in the office, full of procedures and co...
Mitel Workflow Studio: A Real-World Take
Let’s be real: workflow chaos is everywhere Ever tried stitching together your comms tools with your CRM , ticketing system , and some AI ...
Seeing posts from last week in your LinkedIn feed?
It's not a bug, it's a choice. LinkedIn lets you select your preferred feed view: Most relevant posts (The recommended, algorithmi...
Zoho's Quiet Revolution: Why IT Software Buyers Need to Look Beyond the "Small Business" Label
For over a decade, I've observed Zoho's journey, primarily through the lens of a small business software platform. My recent conve...
Prompt Structure and Markdown Guide
Part 1: How to Distinguish Content from Instructions Create a clear separation between your instructions and the content you want Claude t...
How Markdown Makes AI Prompts Smarter, Your Notes Easier—Plus Popular Apps and Word Exports (Beginner Guide)
What if you could make your AI prompts clearer, more organized, and super easy to reuse—just by adding a few simple symbols? Let's tie...