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Showing posts from April, 2010

The Small Business Hour, as heard on CBS Radio April 26th Features The Swami

 I was on the  The Small Business Hour, as heard on CBS Radio  talking about small business trust, reviews. The Small Business Hour is a weekly radio show for small businesses to give them news and tips  to “become more profitable, more competitive and more productive.” and is hosted by Mark Deo and  Matt Walker. You can listen to the episode featuring me by  clicking here  .  You should listen to the whole show and just in case you are short of time my interview is from the 24th minute. Top takeaways for Small Business from my conversation : Ask your customers which online destination they would like to converse with you. Are they now spending time on new media sites like Facebook? Conduct regular searches on Google to see the first 20 results and see if you are present in the conversation – setup profiles, respond to posts or comments. Setup monitoring of your product or company name with tools like Google Alerts. Definitely make sure you have your own web site. Integrate social