I was on a flight from Seattle to San Francisco after #gnomedex when I glanced across the aisle and saw a young lady working on a Sunday and her papers had the logo of Egencia. Egencia is the corporate travel management partner for businesses and is owned by Expedia. At the first available opportunity I apologized for noticing the logo and identified myself as a customer of Egencia . She was thrilled and we spoke about the software and as usual i gave her all my suggestions on tweaks that would help make it better. I love Egencia and they are doing it right. I am also happy to have met a Egencia employee who enthusiastically told me about new features and listened to my suggestions.
Other company evangelists who I have cornered at parties and forced my ideas and suggestions are Yama @jyamasaki of Seesmic ( I love the Seesmic desktop) and Frosty @frostola from Hp ( I love their printers) . So if you are a company evangelist I will not mind if you cross the road when you see me coming or walk in the opposite direction but if it is a full flight and you are sitting across the aisle seat from you you are a sitting duck. Did you ever think you could get customer feedback at 35000 ft. I proved it.
Disclaimer: This blog post reflects my personal views only. AI tools may have been used for brevity, structure, or research support. Please independently verify any information before relying on it. This content does not represent the views of my employer, Infotech.com.
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