This was probably the first time there was a Social CRM session at BlogWorld and my friends Brent Leary and Jacob Morgan presented.
I am appreciative of the fact that they used a few of the results of the Network Solutions' Small Business Success Index results too http://bit.ly/smallbiz4
I am appreciative of the fact that they used a few of the results of the Network Solutions' Small Business Success Index results too http://bit.ly/smallbiz4
From Fans and Followers to Customers and Advocates: Social CRM Presentation at Blog World Expo 2010
View more presentations from Jacob Morgan.
Disclaimer: This blog post reflects my personal views only. AI tools may have been used for brevity, structure, or research support. Please independently verify any information before relying on it. This content does not represent the views of my employer, Infotech.com.
Comments