This was probably the first time there was a Social CRM session at BlogWorld and my friends Brent Leary and Jacob Morgan presented.
I am appreciative of the fact that they used a few of the results of the Network Solutions' Small Business Success Index results too http://bit.ly/smallbiz4
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What an odd Norwegian show & quiet eating teaches us about consumers?
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More than a decade ago I arrived at a new job at Network Solutions that involved talking to customers and reported to a wonderful supe...
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