SOBCON08 David Bullock

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Steps to creating Business Process Map

1) Speak/Write The process (get it out of your head)

2) Determine the Outcome of Every Step

3) Set the Sequence

4) Do the Process ( Physically do it)

5) Refine the process ( Incorporate the changes and do it better)

6) Rinse and Report

 

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Tools:

Yellow pad

Simpleflowchart.com

Gliffy.com ( flow chart)

Flowchart.com

Drawing functions on Excel

Marketing Channels

Your Customers

Your List

Your identity

Your Successes

Internet

Offline

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