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SOBCON08 David Bullock


Steps to creating Business Process Map

1) Speak/Write The process (get it out of your head)

2) Determine the Outcome of Every Step

3) Set the Sequence

4) Do the Process ( Physically do it)

5) Refine the process ( Incorporate the changes and do it better)

6) Rinse and Report





Yellow pad ( flow chart)

Drawing functions on Excel

Marketing Channels

Your Customers

Your List

Your identity

Your Successes




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