#FredNMT Amanda Changuris session: Sticky Situations: How to plan for difficult social media situations


#FredNMT Amanda Changuris

Details of the conference : Frederick Chamber Website

Top Takeaways:

  • Always respond to both positive and negative feedback 
  • Offer a solution immediately 
  • Take the conversation offline if necessary 
  • Great point - Assume positive intent when getting feedback on social media
  • Have a good comment policy on your Facebook Page "info" page. Set limits if warranted.

In my opinion Frederick Memorial Hospital is a great example of proper use of social media tools for communication. Check the Frederick Memorial Hospital Facebook page.

Comments

Jennifer said…
marketing happens fast when you build good rapport,
learn more how to separate your business growth from you competition

Popular posts from this blog

Flying Emirates 232 from Washington Dulles to Dubai - Review

How to Contact TSA on Social Media