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#FredNMT Amanda Changuris session: Sticky Situations: How to plan for difficult social media situations


#FredNMT Amanda Changuris

Details of the conference : Frederick Chamber Website

Top Takeaways:

  • Always respond to both positive and negative feedback 
  • Offer a solution immediately 
  • Take the conversation offline if necessary 
  • Great point - Assume positive intent when getting feedback on social media
  • Have a good comment policy on your Facebook Page "info" page. Set limits if warranted.

In my opinion Frederick Memorial Hospital is a great example of proper use of social media tools for communication. Check the Frederick Memorial Hospital Facebook page.
Shashi Bellamkonda
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Shashi Bellamkonda

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Disclaimer: This blog post reflects my personal views only. AI tools may have been used for brevity, structure, or research support. Please independently verify any information before relying on it. This content does not represent the views of my employer, Infotech.com.

Comments

Jennifer said…
marketing happens fast when you build good rapport,
learn more how to separate your business growth from you competition
10:59 AM
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Shashi Bellamkonda
Shashi Bellamkonda
Fractional CMO, marketer, blogger, and teacher sharing stories and strategies.
I write about marketing, small business, and technology — and how they shape the stories we tell. You can also find my writing on Shashi.co , CarryOnCurry.com , and MisunderstoodMarketing.com .
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