While Community Manager Roles have extended for many years how do companies who are dealing with the new citizen journalism coping. What is the Community manager's role now. Where do you go for resources? Connie answers these questions in her post.
She along with Jeremiah Owyang are really helping by sharing their experiences and providing resources
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What an odd Norwegian show & quiet eating teaches us about consumers?
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More than a decade ago I arrived at a new job at Network Solutions that involved talking to customers and reported to a wonderful supe...
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