“Treat your customers like royalty” said Ken Yancey in this interview on FoxBusinessNews. The CEO of SCORE.  Tap angel investors and friends and family for funding if banks are tight.. were among the advice for Small Business given in the interview. In these times  entrepreneurs should  pay a lot of attention to feasibility and thought while starting business and SCORE advisors can help by providing free consultancy.
More info on Ken Yancey  and SCORE : http://www.score.org/management_team.html